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Sarah Lakhani Consulting

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Customer Experience

This collection of articles, toolkits and courses on Customer Experience provides resources to help you build skills and an understanding on becoming truly customer centric, customer journey mapping and more. Browse through for help and how-to’s.

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Explore More Topics
  • Person walking in a crowd carrying a red bag
    Using Design Thinking To Up-Level Your BusinessFebruary 24, 2021
  • Why You Should Create a Customer AvatarDecember 15, 2020
  • Can You Say Who Your Customer Is?December 8, 2020

Articles

  • Person walking in a crowd carrying a red bag
    Using Design Thinking To Up-Level Your Business
  • Why You Should Create a Customer Avatar
  • Can You Say Who Your Customer Is?

Toolkits

Customer Profile QuestionsDownload

Courses

The Latest Articles

  • 7 Essentials for a Powerful BrandDecember 21, 2022
  • Stop listening to other people!July 27, 2022
  • Finding Your NicheJune 16, 2022
  • Journaling PracticeJune 15, 2022
  • overcoming fear of failure
    Overcoming Fear of FailureFebruary 9, 2022
  • Learn to love sales
    Can you learn to love sales?January 5, 2022

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Looking for some support from a business and brand strategist? You've come to the right place. I help small business owners like you design and build businesses that stand out and attract the right customers using my bespoke strategy design frameworks.

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Latest Articles

7 Essentials for a Powerful Brand

December 21, 2022 Leave a Comment

Stop listening to other people!

July 27, 2022 Leave a Comment

Finding Your Niche

June 16, 2022 Leave a Comment

Free Business Success Roadmap

This guidebook will take you through the 5 phases to build your business for success. If you're wondering how to get going on your new business or your new idea within your existing business, this is for you.

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