Do you need help solving business problems?
You’ve come to the right place!
Background and Experience
I’m a management consultant with over 15 years of experience. I have helped dozens of people solve their business problems through:
- Creating and articulating strong and clear strategies,
- Aligning their teams to deliver against the new strategies,
- Designing their organization structure,
- Increasing the efficiency and effectiveness of their internal processes and operations,
- Identifying gaps in skills, accountabilities and roles,
- Identifying new revenue streams or enhancing existing ones to deliver more revenue,
- Setting up change management programs
and ultimately helping them improve the health and performance of their business!
In addition to solving the problem, I can also manage the implementation using a comprehensive change management program. If needed, I can coach your leadership team and I can also provide learning and development recommendations for the rest of your team.
Don’t waste your valuable time in areas that are not your strengths. Focus on what you’re best at and let me take care of what I’m best at.
Set up a free 30 minute online consultation using the calendar at the bottom of this page.
Areas of Consulting Experience
Designing organization structures in line with changing strategies, environments, customer expectations and a myriad of other reasons is an area I’ve spent a lot of time in. I’ve worked on redesigning the organization structure of marketing teams, sales teams, entire businesses, customer support areas, and more.
The organizational design work I have done usually also includes redefining existing processes and designing new ones, articulating team accountabilities, defining roles and writing job descriptions – not just designing the organization structure.
Strategy development is another area I have spent a lot of time working on with different clients in various industries. I have helped create strategies on my own, with the head of departments or businesses, and I have also created workshops to bring employees together to develop strategic objectives and strategy roadmaps in order to deliver an overarching goal.
In my experience, when deciding on a strategic direction for a business, it is sometimes useful to develop more than one option. This then highlights how then different strategies would result in different objectives, operations, structures, support and more.
Often, changes in strategy result in changes to organization structures, processes, suppliers, supply chain, raw material, technology and other resources. Some of my strategy work has also included making these recommendations. A few of my strategy projects have also included the implementation of my recommendations.
Most of my management consulting projects include a change management element. This is particularly important for projects which include changes in organization structures and processes. I develop my change management programs around communication, leadership engagement, employee engagement and support, and training. Change management programs developed in this manner ensure employee commitment, which is a necessity for the successful implementation of changes.
Operational Efficiency and Effectiveness
To create operational efficiency and effectiveness, I have planned and run several lean six sigma events. These have, more often than not, achieved more than the initial objectives, providing reduced cycle times and reduced rework of up to 70-95% efficiency gains.
Often, senior leadership need a quick and easy dashboard that provides visibility on key KPIs. I have worked on developing these measurement frameworks and designing dashboards on which to display them. These then make it very easy to identify various KPIs such as sales, costs, process delays or issues and where issues may be arising from. This then provides a way for people to take action quickly and effectively. Another benefit of such frameworks or models is that once we know where we can make improvements, we can easily create roadmaps articulating changes and focus areas.
Sometimes process improvements involve more than just a reduction in process time. Providing clarity to multiple departments or teams involved in cross-functional processes has resulted in faster process times and enhanced service to customers. At other times, process mapping exercises or utilizing lean six sigma may be the best approach.
Setting Up New Teams
I have also helped develop and implement best practices and new processes to solve operational and reporting issues. This work also included documenting the processes, conducting training, and creating dashboards and reports to provide managers with visibility over the operations.
If you’re interested in seeing how I can help you, set up some time for a call using the calendar below.